Privacy Policy

Thomas Web Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, use our services, or opt in to receive SMS messages.

Information We Collect

We may collect your name, email address, phone number, business name, website address, form submissions, communications, SMS consent, IP address, browser and device type, pages visited, referral source, and general website usage information.

How We Use Your Information

We may use information to operate and improve our business and website, respond to inquiries, provide services, prepare quotes, communicate with customers, send opted-in SMS messages, maintain records, improve performance, and protect against fraud or abuse.

Cookies and Analytics

Our website may use cookies or similar technologies to understand usage, measure performance, and improve the site. Third-party analytics or infrastructure providers may process limited technical information on our behalf.

Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. We may share information with providers that help operate our business, or when required by law.

Data Retention and Security

We retain information as reasonably necessary for the purposes described here, business records, disputes, or legal obligations. We use reasonable safeguards, but no internet transmission or electronic storage method can be guaranteed completely secure.

Payments

If you purchase services from Thomas Web Group, payment information may be processed by a third-party payment processor. Thomas Web Group does not generally store full payment card information.

Children's Privacy

Our website and services are intended for businesses and adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

Messaging Program Terms

Customer care messages may be sent from (423) 225-8787. Text STOP to unsubscribe or HELP for assistance. Message and data rates may apply and frequency varies. Carriers are not liable for delayed or undelivered messages.

Your Choices

You may contact us to ask about, correct, or request deletion of your information when appropriate, opt out of non-required communications, or withdraw SMS consent by texting STOP.

Changes to This Privacy Policy

We may update this policy to reflect changes to our business, website, services, or legal requirements. The current version will be posted here.

Contact Us

Thomas Web Group
raymond@thomaswebgroup.com
(423) 225-8787